FAQ'S

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

Check-in time?

As a rough guide, the check-in time is after 12 a.m. Let us know your arrival time in case you schedule an early check in so that we do our best to have your room available.

Check-out time?

As a rough guide, the check-out time is before 12pm. If you plan a late check out kindly let us know your departure time, so that we do our best to satisfy your needs.

Is Reception open 24 hours?

Yes, Reception service is available 24 hours.

Which languages are spoken at Reception?

Italian, English, French, German and Spanish.

Can I leave my luggage?

Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after .We will store your luggage free of charge on your check-in and check-out days.

Internet connection?

A wireless internet connection is available throughout the hotel.


The guest rooms feature hi-speed web connectivity (both wireless and cabled).

Which is the nearest airport?

Entebbe International Airport which is 45 minutes away

If you have any questions feel free to contact us!

Or call
+256 312 277 651, +256 392 903 465, +256 414 543 990, +256 782 538 586
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